Terms of Use

Welcome to TulsiBattery.com!

These terms and conditions outline the rules and regulations for the use of Tulsi Battery’s Website, located at https://www.tulsibattery.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use TulsiBattery.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

License

Unless otherwise stated, Tulsi Battery and/or its licensors own the intellectual property rights for all material on TulsiBattery.com. All intellectual property rights are reserved. You may access this from TulsiBattery.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from TulsiBattery.com
  • Sell, rent or sub-license material from TulsiBattery.com
  • Reproduce, duplicate or copy material from TulsiBattery.com
  • Redistribute content from TulsiBattery.com

This Agreement shall begin on the date hereof.

Parts of this website may offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Tulsi Battery does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Tulsi Battery, its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Tulsi Battery shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Tulsi Battery reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

You hereby grant Tulsi Battery a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.
  • Others

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Tulsi Battery, and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Tulsi Battery. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Tulsi Battery’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Terms related to Online Shopping on our website

Shipping Policy

All products sold by Tulsi Battery Power Systems on the website www.tulsibattery.com. All products come with manufacturer’s warranties and supplier’s bills.

Free Installation

We offer Free Installation for Inverter batteries & Car Batteries. Installation of inverter batteries for a location above the ground floor up to the fourth floor (without a working lift) is subject to nominal labor charges of Rs. 100. A working lift is mandatory for installation locations above the fourth floor. Free Installation is only valid for the Pune City area. We do not provide Free Installation out of Pune city

For Inverter Combo i.e. (Inverter batteries + Inverter machine) and the new inverter battery installation, the free installation is limited to connecting with the mains. It doesn’t cover any additional wiring/connections or any electrical accessories like wires, switches, sockets. Customers can ask our customer support team to arrange for any electrical expert to visit the customer’s place for wiring purposes as per electrical expert availability and these services are charged extra as an addon service.

Installation of Solar Products

Installation of Solar Products requires technical expertise. Tulsi Battery does not provide solar installation for online purchases, however, you can get in touch with us at +91 9823570965.

Solar installation charges vary depending upon the locations, scope of work, material specifications, site, the material quality of wires and cables, the area covered, etc.

Delivery

Delivery will be all over India. Generally Delivery may take 5-7 business days to reach your shipping address

There may be a delay in delivery in case of any unforeseen or unavoidable circumstances like stock unavailability, heavy rains, traffic jams, etc.

There shall be a ‘Delivery charge’ in case the shipping address is nearby (or within 10 km ‘To and Fro’). Delivery charges may vary from place to place. The local city delivery division shall also mutually with customer decide upon the delivery charges which shall be nominal. The customer will be informed in advance of delivery charges (if any) via E-mail, phone or SMS. Only after the customer agrees to pay delivery charges, the product shall be delivered otherwise the order shall be treated as canceled.

Product Warranties

All products sold on TulsiBattery.com are 100% genuine and have respective manufacturer warranty. Manufacturers are solely liable for any promises and warranties made out on the said product. And the manufacturer’s decision over the warranty claim shall be final and binding to the customer.

For commercial vehicles, only 12 months warranty battery is made available by the manufacturers.

Pro-rata Warranty: Under this warranty, if an item fails before the end of the warranty period, it is replaced at a cost that depends on the age of the item at the time of failure. The pro-rata warranty is counted from the date of purchase to the date of complaint.

Please Note: No warranty claims will be entertained without the ORIGINAL WARRANTY CARD & INVOICE COPY. In some cases, if the manufacturer does not provide or has done away with issuing the physical Warranty Card, then it is recommended to register the battery Serial No. with the respective manufacturers’ website accordingly. However, the INVOICE COPY is also to be preserved for Warranty purposes. Contact us on Whatsapp for further guidance on 9422368681

How to Claim Warranty on any Product during the Warranty Period?

  1. Make sure you have the original bill & warranty card.
  2. The warranty card is necessary for a warranty claim, in case of loss of warranty card the respective manufacturer has the right to reject the said warranty claim.
  3. Call the customer care no. of the respective manufacturer and provide details related to your product and the problem you are facing.
  4. The manufacturer’s service team will schedule an inspection to diagnose and resolve the issue and will provide the product’s service report copy. If the on-site service is not available then the manufacturer may guide you to the nearest authorized dealer/distributor which may or will be chargeable.  
  5. You’ll need to present the original bill & warranty card and handover a copy of each to the service personnel.
  6. The walk-in warranty service is free. In case if the customer opts for doorstep service, it is only available at a price of Rs. 250 per visit.

CANCELLATION & REFUND POLICY

Cancellations will be considered only if the request is made within 1 hour of placing an order. However, if our delivery team have initiated the process of shipping them, order cancellation fee at the rate of Rs. 250 for car battery and Rs. 500 for inverter battery/combo per order will be charged. This is applicable only for orders which have been shipped and are cancelled before or at the time of receiving by the customer.

Once your shipped order has been delivered and installed at its best then you cannot return or get refund of the order in any case. In case of receipt of damaged or defective items, please report the same to our Customer Service team and we will issue a brand new replacement to you at no extra cost. The request will, however, be entertained once the delivery person has checked and determined the same at his own end. This should be reported at the time of delivery of the products.

If you have placed your order and want to cancel the same please contact our service team at 9422368681

Refund Policy

Order cancelled for payments done on online payment cancellation fee can be charged up-to 2% of Total order amount.

On successful cancellation the refund amount of item value will be credited to you in the form of a credit to your bank account/credit card/net banking within 7 -10 business days in accordance with the respective issuing banks’ procedures.

For any further clarification please contact us on +919422368681

BuyBack Policy

Read BuyBack Policy here